Privacy Policy

Last Updated: August 2026

Pearson® Cues (“Pearson® Cues,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

This policy applies to information collected through the Pearson® Cues website and related online services.

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information provided to us by service providers that help us operate our business.

Information You Provide

Depending on how you interact with Pearson® Cues, we may collect information such as:

• Name

• Email address

• Mailing and shipping address

• Billing address

• Phone number

• Account login information

• Order and purchase information

• Product preferences

• Information you provide when contacting customer service

• Information submitted through forms, promotions, contests, reviews, or other website features

When you place an order, you may also be required to provide payment-related information necessary to process your transaction.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through web servers, cookies, and similar technologies.

This may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Links or content accessed

• Date and time of your visit

• Referring website

• Website activity and interaction data

• Information necessary to maintain your shopping cart or account session

This information may be used to operate, secure, maintain, and improve our website and services.

How We Use Your Information

Pearson® Cues may use the information we collect to:

• Process and fulfill orders.

• Process payments and transactions.

• Ship products and provide delivery updates.

• Create and manage customer accounts.

• Respond to questions, requests, and customer service inquiries.

• Provide information about products, services, promotions, and special offers when permitted.

• Administer contests, promotions, or other programs.

• Maintain and improve our website and online services.

• Monitor website performance and security.

• Detect, investigate, and prevent fraud, unauthorized activity, or other misuse.

• Comply with applicable legal obligations.

We use personal information only for legitimate business purposes and as otherwise permitted or required by law.

Cookies & Similar Technologies

Pearson® Cues may use cookies and similar technologies to support the functionality and performance of our website.

Cookies may be used to:

• Keep you signed in to your account.

• Maintain your shopping cart.

• Remember certain preferences.

• Understand how visitors use our website.

• Improve website performance and functionality.

• Help us identify security issues or unauthorized activity.

Your browser may allow you to control or disable certain cookies. However, disabling cookies may affect the functionality of certain features, including account and shopping-cart functionality.

Information Sharing

Pearson® Cues does not sell or provide your personal information to third parties for their own independent commercial marketing purposes without your permission, except where permitted or required by applicable law.

We may share information with trusted service providers and business partners when necessary to operate our website and provide services to you.

For example, information may be shared with:

• Payment processors and financial institutions to process transactions.

• Shipping and delivery providers to fulfill orders.

• Website, hosting, technology, and security providers that support our online services.

• Service providers that assist with customer communications.

• Professional advisors or other parties when necessary to comply with legal obligations or protect our rights.

These parties may receive only the information reasonably necessary to perform the services or fulfill the purpose for which the information is provided.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Pearson® Cues, our customers, or others.

Information You Provide by Email or Forms

If you contact Pearson® Cues by email or submit information through a website form, we may use the information you provide to respond to your request and provide the products, services, or information you requested.

Please avoid submitting sensitive personal information through general website forms or email unless specifically requested by Pearson® Cues.

Marketing Communications

If you choose to subscribe to Pearson® Cues marketing communications, we may send you information about products, promotions, new releases, sales, and other updates.

Marketing emails will include an option to unsubscribe.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the email.

Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or responses to customer service requests.

Payment Information

Payment information submitted during checkout is used to process your purchase through our payment processing services.

Pearson® Cues does not use payment information for unrelated purposes.

For security reasons, we recommend that you do not send full payment card numbers or other sensitive payment information to us through email or general contact forms.

Data Security

Pearson® Cues takes reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

Our website uses industry-standard security technologies, including SSL encryption, to help protect information transmitted during online transactions.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties.

If you follow a link to a third-party website, that website will have its own privacy policy and terms. Pearson® Cues is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Our website is not intended for children who are under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and address the situation.

Your Privacy Choices

Depending on applicable law and your relationship with Pearson® Cues, you may have certain rights regarding your personal information.

These may include the ability to:

• Request information about the personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of marketing communications.

• Exercise other privacy rights available under applicable law.

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

Pearson® Cues may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.